Apple updates support page to confirm that tattoos can interfere with the Apple Watch

In an update to an Apple Watch support document this week, Apple confirms that tattoos around the forearm and wrist area can impact the heart rate sensor performance on the wearable. Earlier this week, Watch owners took to Twitter and Reddit to complain that their tattoos were causing all sorts of errors with the device.

It was reported earlier this week that certain Apple Watch features like the heart rate sensor and wrist detection feature were not working for users with tattoos on the wrist or arm. A tattoo artist even explained in detailed as to why the Apple Watch was having problems on the wrist of users with tattoo.

In its support page though, Apple only addresses that the tattoo can lead to inaccurate readings from the heart rate sensor. The company does not talk about the wrist detection feature not working for certain users as well.
Permanent or temporary changes to your skin, such as some tattoos, can also impact heart rate sensor performance. The ink, pattern, and saturation of some tattoos can block light from the sensor, making it difficult to get reliable readings. If you’re not able to get a consistent reading because of any of these factors, you can connect your Apple Watch wirelessly to external heart rate monitors such as Bluetooth chest straps.
The company does not exactly mention a proper workaround to this problem except recommending Apple Watch owners to use external heart rate monitors.

As with any first-gen product, using new technologies, the Apple Watch has suffered from multiple glitches since it officially launch last week such as faulty Taptic Engines, Watch Band locking issues and ‘sticky’ Digital Crowns. The wearable is also facing a supply and demand problem, with lead times now slipping to July.

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